UX Strategy · Content Design · Gen AI

Jessica Kogan

Designing the experiences, frameworks, and systems that power WhatsApp for over 3 billion people. I build AI-native product experiences that scale globally while still feeling personal, clear, and trusted.

Jessica Kogan headshot
About me
Role Senior UX Content Designer
Company Meta · WhatsApp Gen AI
Focus 0→1 Launches · Product Strategy · AI-Native Systems
Get in touch LinkedIn

Designing experiences that scale.

I'm a senior content designer in UX design and strategy, focused on shaping user experiences, messaging frameworks, and product strategy behind next-generation AI features.

I currently work at WhatsApp on integrating Meta AI into WhatsApp, with a focus on group and calling integrations. My work ensures each launch is intuitive, trustworthy, and built to scale for a global audience. Previously, I led global consumer launches including WhatsApp Communities, Disappearing Messages, and Message Translations—building product systems that help people connect privately and securely.

0→1 Product Launches UX Content Strategy Product Strategy End-to-End Product Design Roadmapping & Prioritization Information Architecture Messaging Frameworks Prototyping UX Research & Synthesis Trust & Privacy UX AI-Native UX Systems Cross-Functional Leadership

Selected work

01 2026
Meta

Meta AI in WhatsApp groups

Designing trust at the intersection of AI and encryption

Trust Architect and UX Strategist responsible for the end-to-end system logic and information architecture for adding Meta AI to group chats.

02 2025–26
Meta

Meta AI in WhatsApp Calls

Designing consent for a sense you can't see

First-party consent for AI on calls—blocking buffer, regional audio + visual NUX, and prototypes that moved leadership.

03 2025
Meta

AI interest collection

A scalable cross-app framework

UX lead responsible for designing end-to-end interest collection strategy and framework, adopted cross-app.

04 2025
Meta

0-1 AI Creation on WhatsApp

Architecting an ecosystem — systems, behavior & growth

Six-step creation suite, intro-to-scene pivot, anonymous cross-FOA attribution, and findability work that scaled a new creative behavior to 1.74M AIs.

05 2026
Meta

Suggested prompts for AIs in groups

From data signal to feature proposal

Suggestion chips for Meta AI in groups — hypothesis through PRD, prototype, and screen real-estate insight.